07 · AI Chatbot

Chatbots That Capture Leads.

An AI assistant that replies instantly, qualifies your leads, and sends them straight into your CRM — across Website, WhatsApp, Facebook & Instagram. Multilingual EN / BM / 中文, with human handoff built in.

Try the live demo → View plans

4Channels

24/7Always on

~5sReply time

ZNO AI Assistant · Online

Service overview

Conversations That
Convert.

Most website chats just sit there. Ours works. The ZNO AI chatbot answers questions about your business in seconds, recognises a real buyer, and collects exactly the details your sales team needs — then drops a scored lead into your CRM and pings a human when it matters.

One AI engine runs every channel — Website, WhatsApp, Facebook and Instagram — so a conversation that starts anywhere ends as a qualified lead in the same place.

Instant, on-brand repliesTrained on your catalog and FAQs — accurate answers in ~5 seconds, day or night.
Lead capture & qualificationDetects intent and collects name, contact, company, budget and requirement automatically.
CRM syncEvery qualified lead flows into your CRM — scored, tagged and ready to close.
Human handoffKnows when to bring in your team, and raises a ticket with full context.

Core capabilities

What It Actually Does.

Built on a production-tested engine — the same pipeline already handling real customer conversations.

Instant AI Replies

Context-aware answers trained on your business knowledge, around the clock.

Lead Capture

Qualifies intent and collects contact details & requirements automatically.

CRM Sync

Pushes scored, tagged leads into your CRM — no copy-paste, nothing lost.

Omnichannel

Website, WhatsApp, Facebook & Instagram from a single AI brain.

Live demo

Try It Right Now.

Pick an industry and a channel, then chat. This is a front-end demo — replies are simulated when the live engine isn't connected, so nothing real is sent.

Industry

Channel

Try asking

Property & Inventory Bot Online · Website

Continue on WhatsApp — hand off to our team's AI

Demo replies are simulated · tap Continue on WhatsApp to reach our team's real AI

Plans

Three Ways To Get Started.

Setup + monthly subscription. Talk to us for an exact quote based on your channels, volume and integrations.

STARTER

Single Channel

For getting started on one channel — your website or WhatsApp — with instant replies and lead capture.

1 channel (Website or WhatsApp)
AI chatbot + FAQ training
Lead capture to CRM
Multilingual EN / BM / 中文
Monthly performance report

Talk to us →

★ Most Popular

GROWTH

Multi-Channel

For teams selling across channels who want qualified leads, scoring and human handoff in one place.

Up to 3 channels
CRM integration + lead scoring
Human handoff & tickets
Suggested replies & quick actions
Bi-weekly performance reviews

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ENTERPRISE

Custom

For higher volume and bespoke needs — custom integrations, workflows and dedicated support.

Unlimited channels
Custom CRM & system integrations
Custom workflows & automations
Dedicated support & SLA
Private / on-prem deployment

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Final pricing depends on your channels, volume and integrations — talk to us for an exact quote.

How it works

From Signup To Live
In 1–3 Weeks.

A structured rollout so your bot launches trained, tested and on-brand.

Discovery & Persona

We learn your business, services and tone, and define the lead fields your team needs to capture.

Train & Connect

We train it on your catalog & FAQs, wire up your channels, and connect the CRM lead flow.

Test & Refine

Your team tests with real scenarios; we tune answers, qualification and handoff rules.

Launch & Optimise

Go live, monitor conversations and leads, and keep improving based on real data.

Embed it on your website

One Line Of Code,
Live On Any Site.

Add the ZNO AI chatbot to any website — no framework, no plugins. Just paste this snippet before the closing </body> tag and the floating chat bubble appears, themed to your brand.

<!-- ZNO AI Chatbot Widget -->
<script src="https://znoai.com.my/widget/zno-chatbot-widget.js"
        data-client="znoai"
        data-channel="website"
        data-brand="Your Brand"
        data-color="#3fb6f0"
        data-welcome="Hi! How can we help you today?"></script>

Swap data-client for your own profile and tweak the brand, colour and welcome message. The widget talks to our secure chat API — your AI keys never touch the browser.

Best for

Who This Works For.

Any business that gets repeat enquiries and wants more of them turned into leads.

Property & Inventory

Answers availability and pricing, captures dates and guest details, books viewings or stays.

Retail / E-commerce

Handles product, stock and delivery questions, reserves items and routes buyers to checkout.

Services & Agencies

Scopes the request, collects budget and timeline, and books discovery calls with hot prospects.

After-Hours Capture

Catches enquiries that arrive after closing — so leads are captured instead of lost.

Common questions

Things People Often Ask.

Quick answers to the most common questions. Don't see yours? Just message us.

Which channels can it run on?

Website chat, WhatsApp, Facebook Messenger and Instagram DM — all from one AI engine, so the experience and lead data stay consistent across every channel.

What information does it collect?

It's configured to your needs — typically name, company, industry, email, phone, service interest, budget, preferred contact method and the requirement. Everything is saved as a structured, scored lead in your CRM.

Does it speak more than one language?

Yes — English, Bahasa Malaysia and Mandarin are standard, auto-detected per message, so each visitor is answered in their own language.

What happens when a human is needed?

The bot recognises requests for a person, complaints, or anything beyond its scope, raises a handoff ticket with the full conversation, and notifies your team to take over.

Can I see it in action first?

You just did — try the live demo above. For a walkthrough tailored to your industry with real lead capture and handoff, just message us.

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