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Case Study 01
Easy Vape
WhatsApp Customer Service Bot โ€” Live in production since April 2026
AI WORKFLOW AUTOMATION

Easy Vape WhatsApp Bot.

A 24/7 multilingual AI customer service bot serving two retail outlets in Selangor, Malaysia. Handles English, Bahasa Malaysia, and Mandarin auto-detection with live POS integration and AI-powered payment verification.

The Challenge

Easy Vape needed 24/7 customer service across two outlets, but as a regulated retailer, official WhatsApp Business API options (Wati, AiSensy) blocked them due to industry restrictions. They also faced rising customer service costs and slow response times after hours.

The Solution

A custom AI-powered WhatsApp bot with per-outlet identity isolation. The bot reads incoming messages, understands intent in three languages, looks up live product data from the POS system every 5 minutes, and replies naturally โ€” all while complying with regulated industry rules.

By the Numbers

24/7
Live Coverage
3
Languages
~5s
Avg Response
2
Outlets Served
3K+
Product SKUs

Key Features Delivered

  • Multilingual auto-detect (English, Bahasa Malaysia, Mandarin)
  • Live POS integration with 5-minute auto-refresh on stock and pricing
  • Order management with itemized totals and delivery method handling
  • Payment proof auto-verification via AI vision (matches amount, bank, reference)
  • Smart staff escalation with auto-resume when staff steps away
  • Per-outlet identity โ€” same bot, two distinct outlet personalities
  • Regulated industry compliance (age gate, no proactive promotions)
  • Hidden tier discounts (only mentioned when customers explicitly ask)
  • Production-grade reliability (auto-restart, daily backups, anti-ban safeguards)

Capabilities Stack

  • WhatsApp Integration
  • Multilingual NLU
  • POS API Integration
  • AI Vision (Payment Proof)
  • Per-Outlet Isolation
  • Smart Escalation
  • Compliance Engine
  • Production Hosting
๐ŸŽฌ
Case Study 02
MyAIQuit
Cinematic AI-Generated Launch Video โ€” 53s, 1080p, multi-platform deployment
AI VIDEO MARKETING

MyAIQuit Launch Video.

A cinematic 53-second AI-generated launch video for an anti-smoking app. Features character consistency, atmospheric storytelling, and product visualization โ€” delivered in 1080p ready for multi-platform deployment.

The Challenge

MyAIQuit needed a high-impact launch video that conveyed emotional weight (the journey of quitting) while showcasing the product's features and community. Traditional video production would have been expensive, time-consuming, and required casting and locations.

The Solution

A fully AI-generated cinematic video using a three-stage approval workflow. We locked the visual style, character consistency, and storyboard before generation began โ€” preventing expensive redos. Final cut delivered with professional editing, atmospheric music, and platform-ready formatting.

By the Numbers

53s
Final Length
1080p
Resolution
20+
Scenes
3
Approval Stages
24fps
Cinematic Frame Rate
16:9
Landscape Format

Production Highlights

  • Cinematic facial AI generation with realistic emotional range
  • Character consistency maintained across multiple scenes
  • Atmospheric lighting and dramatic composition
  • Product visualization with floating UI elements and feature reveals
  • Custom voiceover and atmospheric sound design
  • Three-stage approval workflow (style โ†’ mid-check โ†’ final edit)
  • Professional color grading and pacing
  • Platform-ready export for web, social, and ad campaigns

Capabilities Stack

  • Cinematic AI Video
  • Character Consistency
  • Atmospheric Lighting
  • Custom Voiceover
  • Sound Design
  • Color Grading
  • Multi-Platform Export
  • Three-Stage Workflow

More work, in progress.

We're a young studio building our portfolio with selective, high-quality engagements. New case studies are added as projects complete and clients approve publication.

๐ŸŒ Web ยท Coming Soon
๐Ÿ“ฑ Mobile ยท Coming Soon
โœ๏ธ Branding ยท Coming Soon
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