These terms govern your use of znoai.com.my, operated by ZNO AI, a Malaysian AI services studio registered as Zero Excuses One Solution (Reg. 202603021273 (JM1038845-P)). By using this website you accept these terms.
Content on this site - services, examples, and descriptions - is general information. It is not a binding offer. Every engagement is governed by its own written proposal, quotation, or agreement, and by the payment terms on the related invoice. If anything here conflicts with a signed agreement, the signed agreement prevails.
Scope, timeline, deliverables, and fees for any project are set out in writing before work begins. Work proceeds against the agreed milestones, and invoices are payable on the terms stated on them.
On full payment, ownership of the agreed deliverables transfers to you as set out in the engagement agreement. We retain ownership of our pre-existing materials, internal tools, workflows, and know-how used to produce the work. Website content, branding, and design on znoai.com.my belong to us and may not be reproduced without permission. We reference client work publicly only with consent.
Our AI chat demo and widget produce automated responses for illustration and enquiry handling. Replies may be incomplete or inaccurate and are not professional advice. Please do not enter sensitive personal data (such as identity card, banking, or health information) into the chat.
You agree not to misuse this website - including attempting to breach its security, scraping its content at scale, abusing the chat systems, or using the site for anything unlawful.
Contacting us through WhatsApp, Facebook, or Instagram, and features provided by Google, are subject to those platforms' own terms. We are not responsible for third-party platforms.
This website is provided "as is". To the fullest extent permitted by Malaysian law, we make no warranties about its availability or accuracy, and we are not liable for indirect or consequential losses arising from use of the site. For services we deliver, our total liability is limited to the fees paid for the service concerned, as set out in the relevant agreement.
These terms are governed by the laws of Malaysia, and the courts of Malaysia have exclusive jurisdiction over any dispute.
We may update these terms; the date above shows the current version. Questions: zeroexcusesonesolution@znoai.com.my · +60 17-479 0904 (WhatsApp)